Business Phone, Internet and Mobile.
Local Team, AI-Powered.

Connect your business with AI-powered phone systems, reliable internet and flexible mobile plans. Backed by a local team that gets to know how you work.

One provider. One clear bill.

AI-powered phone systems, internet, mobile, networks and CCTV. All on one easy-to-understand invoice.

Nine carriers. The best fit.

We compare options across nine carrier relationships to find what works best at your address, rather than pushing one provider.

Local support. Familiar Faces.

Account management from Brisbane, with people who know your setup. No queue. No ticket being passed from person to person.

Meet Ava. Our AI-Powered Receptionist

Call the number and Ava will answer on our live business line. Ask her a question, tell her why you’re calling or ask to speak with someone on the team. She’ll point you in the right direction. This isn’t a scripted demo. Ava runs our front desk.

Ring your business. Listen like a customer

Call your main business number from your mobile and see what happens. Within four minutes, you’ll know whether your phone system is doing its job. Here’s what to do: 

01

Call your main number

Call from your mobile, away from your desk. Experience the same greeting and call process a new customer trying to reach your team would.

02

Follow the call

How many times does it ring? Who answers? Does it reach voicemail, bounce between staff or end up on someone’s personal mobile?

03

Judge the Experience

Was it quick, professional and and easy? Would you feel confident calling again? Your answers will tell you if your phone system is turning away customers.

A missed call could become your competitor’s next customer.

SmileTel by the numbers

9

Carrier relationships. We can choose the right service for your address.

1

Monthly invoice. Can cover voice, internet, mobile, networks and CCTV across every site.

24/7

Monitoring on premium plans. We can detect a fault before it reaches your customers.

0

Queues. Speak with a person who knows your business, every time you call.

Three things you can expect from SmileTel

Reliable connectivity

4G backup and round-the-clock monitoring help us spot issues early. If something goes wrong, you should hear from us before you hear it from a customer who couldn’t get through.

Technology that helps

Calling, collaboration, analytics and AI that save your team time, rather than create more work. If a feature takes a full day of training to use, it probably isn’t the right feature.

Room to grow

Add users, locations and services without rebuilding everything. The system that works for eight people will still work when your team grows to eighty.

Keeping Brisbane Businesses Connected

Get your phone systems, internet, mobile and networks from one local team in Tingalpa. Our people will get to know your business, and soon you’ll know them by name too.

Connectivity for Australian Multi-site and franchise groups

One connectivity package, rolled out across every location and brought together on one bill. New sites can start trading from day one, and services can be transferred when a franchisee sells.

4G backup is included as standard, so an outage doesn’t have to bring everything to a halt. In food retail, lost connectivity isn’t a minor inconvenience – it can mean you have to shut up shop until its resolved.

Part of the Smile IT Group

SmileTel is the telecommunications division of Smile IT and sits alongside EnviroConnect as part of the wider group. Click the logos below to learn more about the other businesses under the Smile IT umbrella.

One number. Straight through to the right person.

Call and Ava will answer. No phone menu. No waiting in a queue. Tell her what you need and she’ll connect you with someone from our Brisbane team who can help.