Features
Smiletel will change how your company connects and communicates. Our pandemic-ready solutions close the gap between home and office, making remote work easy.
Your business will enjoy these Smiletel benefits.
Scalability
Our enterprise-grade telco solutions can accommodate businesses of all sizes. If you're looking to expand, Smiletel are the communications partner who'll grow with you.
Ease of Use
Nobody wants to spend their work day figuring out how to use a phone. We get that, which is why our telco systems are intuitive and easy to get the hang of.
Make Collaboration Simple
Collaboration should be instinctive and natural. You don't want to jump through hoops to work on a project with remote team members. With Smiletel you won't have to.
Cost Benefits
Cost effective Australian telco solutions are what we do. Our cloud and VOIP communication systems are much cheaper than older fixed line systems. No handsets are required and monthly subscriptions make budgeting easy.
Call Recording
The ability to record calls helps with training and accountability, as well as ensuring legal compliance where required.
On-Hold Messages or Music
With our system you can customise your on-hold music or messaging so its relevant and informative. Say goodbye to inappropriate radio adverts or boring silence when on hold.
CRM Integration
Smiletel solutions integrate seamlessly with your Customer Relationship Manager software. This is essential for streamlining your client communications and record keeping.
Multi-Location Calling
So you're based in Brisbane but are advertising interstate? With Smiletel you can choose your outgoing dialling code to the state of your choice. This gives you a presence there despite not having a physical office.
Intelligent Call Routing
Forward inbound international calls to a local number and enjoy lower costs.
Data Analytics and Reporting
Regular reports containing detailed analytics help you stay abreast of usage statistics. Informed decision making is the result.