SmileTel is a Brisbane-based team providing business phone systems, internet, mobile plans and networks. You’ll know who manages your account, who supports your services and who to call when you need help.
Large telcos are good at building networks, but often fall short when it comes to support. You call, explain the issue to one person, then repeat the story when you’re transferred to someone else. You get passed around and nobody takes ownership.
Technology is important, but relationships keep everything working. Customers don’t want to be left without answers or updates. They want one person responsible for handling their issue. With big telcos, they don’t get it.
That’s the gap SmileTel is built to close.
Your account is managed by a Brisbane-based team who know your locations, service history and future plans. When you contact us, you won’t need to start the story again.
We work across nine carrier relationships, allowing us to recommend what suits each address rather than what suits one supplier. For multi-site businesses, that means finding the right connection for every location.
Our own phones run on the platforms we recommend. That includes Ava, the AI-powered receptionist answering our main number. Give us a call and experience the technology yourself.
SmileTel is the telecommunications division of Smile IT, an ISO 27001 certified managed IT provider. If your technology and your telco are the same conversation, you can finally have it once.
Book a review with SmileTel and we’ll take a practical look at your phone systems, internet, mobile and networks. We’ll identify what’s working and what gaps need to be filled in.
If you had to pause over any of those answers, it may be time for a connectivity review. In around twenty minutes, we’ll look at your current setup, identify any gaps and explain where SmileTel could help. There’s no cost or obligation.
Anyone can promise good support. Call our main number and experience ours before you become a customer. Ava will answer and connect you with someone from our Brisbane team.
