Bundle business internet, phone, 4G backup and hardware into one monthly cost per location. Roll out a consistent setup across one store or an entire network, with every service brought together on one invoice.
An NBN service matched to the location and expected usage of each store. We select from our carrier relationships based on what performs best at that address, with 25/10, 50/20 and 100/40Mbps among the common speed options.
A dedicated store number with unlimited local and mobile calls, plus the call routing you need behind it. Cordless DECT handsets can be positioned around the shop floor.
Automatic failover helps keep EFTPOS, phones and other essential systems connected if the fixed internet service drops. It’s included as a core part of every retail package.
A TP-Link Omada router configured for the store. Include it in the monthly cost or purchase it outright, depending on how you prefer to manage the hardware.
Your store network is monitored 24/7. If a monitored fault is detected, we raise it instead of waiting for someone from the store to report the problem.
Book a review with SmileTel and we’ll take a practical look at your phone systems, internet, mobile and networks. We’ll identify what’s working and what gaps need to be filled in.
When EFTPOS stops working, the store manager is usually serving customers, managing staff and dealing with a queue. They don’t have time to diagnose a network problem. Every minute spent troubleshooting is another minute of interrupted trade.
We use consistent hardware, configurations, 4G failover and support processes across every location, while selecting the right internet service for each address. When store forty-one has a problem, our team already knows the setup and can get straight into fixing it.
Retail packages are quoted across your complete network. The internet connection is matched to each location, while hardware, phone services, backup and support are kept consistent wherever practical.
A new store can’t trade without working internet, EFTPOS and phones. We get involved early, planning the connection alongside your fit-out and coordinating the ordering, delivery, installation and testing before opening day. You can hit the ground running.
Send us a list of your store addresses. We’ll check what connectivity is available at each location, recommend the right package for every site and provide one clear quote for the complete network.
