No menus. No voicemail. Your AI receptionist talks to customers when the team is busy or the office closed. They speak in a natural way and find out why the person is calling before capturing their details or routing them to the right person.
Hear Ava on Our Live Business Line
Ava will answer SmileTel’s main number. Ask a question, explain why you’re calling or ask to speak with someone from our team. You’ll hear how she handles a real business call.
Test Our Sandbox Assistant
You’ll reach “Sweet Spot,” a sample lolly shop with no staff member on the other end. Ask about opening hours, check whether it stocks your favourite lolly or leave a message. Try different questions and see how the assistant responds.
Your AI receptionist would be trained around your business hours, services, booking rules and common customer questions. It can also have its own name, voice and personality. It doesn’t have to be another Ava.
Call the number and Ava will answer on our live business line. Ask her a question, tell her why you’re calling or ask to speak with someone on the team. She’ll point you in the right direction. This isn’t a scripted demo. Ava runs our front desk.
An AI voice assistant doesn’t have to replace your receptionist. It can answer after-hours and overflow calls, handle routine questions and collect details when nobody from your team is available.
SmileTel’s AI voice service connects through infrastructure in Melbourne and Sydney. Keeping the service closer to Australian callers helps reduce the awkward delay that can make some AI conversations feel unnatural.
The result is a faster, more natural exchange, without the long pause before the assistant begins speaking.
Each AI assistant can answer calls around the clock and handle up to ten conversations at once. One assistant provides enough capacity for most businesses.
You only pay usage charges while the assistant is handling a call. There are no minimum usage requirements or charges while the service is sitting idle.
If your busiest periods regularly exceed ten simultaneous calls, capacity can be added in further blocks of ten.
Place a cap on AI call charges so you remain in control of the monthly bill.
The setup fee covers building and configuring the assistant around your hours, services, common questions and escalation rules.
Tell us your approximate monthly call volume and how many calls arrive at once during busy periods. We’ll provide clear pricing, usually on the same business day.
Call Ava and speak to her as you would any receptionist. Ask a question, explain why you’re calling or request someone from the team. Within thirty seconds, you’ll have a good feel for how an AI voice assistant could work for your business.
