Bring business calls, chat, meetings and contacts into one familiar platform.
We’ll add your business numbers, call routing, queues and voicemail to Microsoft Teams, then handle the setup, number porting and ongoing support.
Businesses often stay with an ageing phone system because replacing it sounds like a hassle. There are new handsets, staff training and time lost while everyone learns how to transfer calls and find voicemail.
If your team already works in Microsoft Teams, the change is much easier. Business calling sits inside the same app they open every day, with familiar contacts and one interface across their laptop and mobile. We handle the setup and show your people the few new things they need to know.
Connect business calling directly through Microsoft Teams with minimal additional hardware. Numbers are managed through the Teams admin centre and users can be assigned quickly. It’s a good fit for most small and mid-sized businesses.
Direct Routing gives you greater control over call flows and lets you connect existing phone equipment, analogue devices or an onsite PBX with Microsoft Teams. It suits larger businesses, more complex environments and setups that don’t fit a standard model.
We’ll recommend the option that fits your business. If Microsoft Teams Calling isn’t the right answer, we’ll tell you that too.
If your team already uses Microsoft Teams, adding business calling could bring calls, chat and meetings into one place. Get SmileTel to review your setup and recommend the best path forward.
We handle the calling setup and number porting, including numbers already used across your website, signage and marketing. You continue managing users through Microsoft 365, alongside the rest of your team’s accounts.
Some people spend most of their day on the phone. Others only use Teams for chat, meetings and internal calls. Giving every employee the same calling licence and features can add costs you don’t need.
We look at how each person works, then identify who needs a direct number and full calling features. We’ll also check whether shared devices make more sense in reception areas, warehouses or other common spaces. Getting the mix right can save you money every month.
Adding business calling may be simpler than you think. Send us your current Microsoft 365 licence details and we’ll explain what you already have, what needs to be added and which users require Teams Phone licences.
